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Terms & Conditions

Delivery costs

Orders are sent by DPD on a next working day service. Under certain busy periods, this service can take longer. Please contact us if you think your delivery has gone awry. These prices cover UK only. If you require international delivery please contact us for a quote at orders@theroastingshed.com.

Delivery costs are calculated by gross weight of each product, inclusive of packaging, at the following rates:

 

  • 0.01kg – 5kg £6.50

  • 5kg+ - £0.00 (currently free - applies to wholesale accounts)

     

 

Roasting

All our coffee is roasted and packed to order in Hornsey Road, London. Order are dispatched as soon as possible, with collections every weekday. 

Orders received after 2pm will be packed and collected the following day.

Orders received after 2pm on a Thursday will be delivered on Monday the following week.

 

Ordering

We only accept orders via our online shop. If you wish to set up a wholesale account with us or place a wholesale order for an existing account, please email us on orders@theroastingshed.com.

 

Returns / Cancellations

If goods are returned due to being faulty, so long as they are returned within a reasonable time, the remedy afforded to the customer, under the Sale of Goods Act 1979 (as amended) is a full refund. Also, where a consumer exercises his cancellation rights the customer will be given a refund within 30 days of their cancellation. 

If you have questions or concerns regarding our Privacy Policy or how we collect and use the information of our customers, you can contact us by emailing us at hello@theroastingshed.com.